Hotel Management Software & Website Design for Indian Hospitality
Custom hotel management systems, online booking integration, guest CRM, and high-conversion hotel websites — built for Indian hotels, resorts, guest houses, and restaurants.
Most Indian hotels manage bookings in registers, track guest preferences in WhatsApp chats, and run their restaurant billing on paper bills. A family-run hotel or mid-size resort loses 30-40% of potential bookings because they have no online booking system — and guests book the competitor who does.
Everything Hotels & Hospitality needs.
Built custom. No monthly SaaS fees.
Property Management System (PMS)
Room inventory, check-in/check-out, housekeeping status, maintenance tracking, and front desk operations — all in one dashboard.
Online Booking Engine
Accept direct bookings from your website with real-time room availability. Reduce OTA commission by capturing direct reservations.
Payment & Invoicing
Accept UPI, Razorpay, credit cards at check-in and checkout. Auto-generate GST-compliant invoices. Track outstanding dues per guest.
Guest CRM
Guest history, preferences, stay frequency, and spending patterns. Send birthday wishes, festival greetings, and return offers via WhatsApp.
Restaurant & F&B Billing
Table-wise ordering, kitchen display system, menu management, and bill generation integrated with the hotel system for in-house guests.
Housekeeping Management
Room status tracking, cleaning assignments, laundry management, and minibar inventory — all updated in real time from staff phones.
Revenue & Reports Dashboard
Occupancy rate, RevPAR, ADR, revenue per source (OTA vs direct), monthly comparison — all on one screen, updated live.
High-Converting Hotel Website
Professional hotel website with booking widget, room gallery, amenities, location page, and Google ranking optimization.
The exact pain points holding hotels & hospitality back.
Losing bookings to OTAs
MakeMyTrip and Booking.com take 15-25% commission on every booking. A direct booking website with online payment cuts that to zero for direct guests.
No visibility into real-time occupancy
When your front desk uses a register, you cannot see occupancy from your phone or make quick decisions. A PMS gives you live data from anywhere.
Guest preferences lost after check-out
Repeat guests feel special when staff remembers their preferences. A guest CRM stores this — and your staff looks attentive without guessing.
Restaurant billing not connected to hotel billing
Guests order room service or eat at the restaurant — and at checkout, staff manually adds it all up. Errors and disputes happen. Integration solves this.
Built for these businesses in Hotels & Hospitality
How we build it
Property Audit
We study your room categories, pricing structure, F&B setup, existing software, and OTA channels before designing anything.
System Design
Custom PMS and website designed around your property — not a generic template. You approve all workflows before development starts.
Development & Integration
The hotel management system is built with OTA sync (optional), payment gateway integration, and WhatsApp notifications.
Staff Training
Front desk, housekeeping, and restaurant staff are trained on their respective modules. Training is hands-on and in Hindi or English.
Launch & Live Support
System goes live during a low-occupancy period to minimize disruption. We provide 30 days of priority support after launch.
Common questions from hotels & hospitality clients
Can the booking system sync with MakeMyTrip or Booking.com?
Yes. The online booking engine can sync room availability and rates with major OTAs via channel manager integration — so you never double-book a room.
Does the system work for a small 10-room guest house?
Absolutely. The system scales from a 5-room homestay to a 200-room hotel. Smaller properties often see the biggest improvement because they go from no system to a complete one.
Can guests pay UPI at check-in?
Yes. The PMS integrates with Razorpay and PhonePe for UPI, cards, and net banking. Guests can even pay via a link sent on WhatsApp before arrival.
Will the hotel website rank on Google?
Yes. Every hotel website includes local SEO optimization targeting searches like 'hotels in [city]', 'budget hotel [area]', and 'resort near [landmark]' — so potential guests find you before they find MakeMyTrip.
What is the cost of a hotel management system?
One-time build cost depending on property size and features required. No monthly per-user fees unlike SaaS products. Contact us via WhatsApp for a custom quote.
Ready to take direct bookings and reduce OTA dependency?
Custom hotel management system + high-converting hotel website. Built for Indian hospitality. Concept9 — DPIIT-registered, Udhampur J&K.